Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "c8vi," "we," "us," or "our" refers to the c8vi online betting platform, its operators, and affiliated entities.
• "User," "you," or "your" refers to any individual who accesses or uses the c8vi platform.
• "Account" means the unique user profile created by you upon registration, containing your personal information, transaction history, and betting activity.
• "Platform" or "Services" refers to the c8vi website accessible at c8vi.cam and any associated mobile applications, software, or services we provide.
• "Bet" means any wager placed by you on sports events, casino games, or other gambling products offered on our platform.
• "Balance" refers to the total funds available in your account, including deposited amounts, winnings, and bonuses, minus any withdrawals or losses.
• "KYC" (Know Your Customer) means the identity verification process required by law to confirm your identity, age, and eligibility to use our services.

2. Acceptance of Terms

By registering an account with c8vi, you expressly agree to abide by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. These documents collectively govern your relationship with c8vi and your use of our platform.

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated via email to your registered address or through prominent notification on the platform. Continued use of c8vi services after such modifications constitutes your acceptance of the revised terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

3. Eligibility Requirements

To create an account and use c8vi services, you must meet all of the following eligibility criteria:

3.1 Age Requirement

You must be at least 21 years of age at the time of account registration. c8vi strictly enforces this age restriction in accordance with Indonesian legal standards. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension and forfeiture of funds.

3.2 Legal Capacity

You must possess the legal capacity to enter into binding contracts under the laws of your jurisdiction. You represent and warrant that you are not subject to any legal incapacity or restriction that would prevent you from using our services.

3.3 Geographic Restrictions

Our services are primarily intended for residents of Indonesia. You represent that you are physically located in a jurisdiction where online gambling is permitted or not explicitly prohibited. You acknowledge that online gambling laws vary by region, and it is your sole responsibility to ensure compliance with local laws.

3.4 Single Account Policy

Each individual may maintain only one account with c8vi. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited and will result in closure of all associated accounts and confiscation of any funds or winnings derived from such accounts.

4. Account Registration and Security

4.1 Registration Process

To create an account, you must provide accurate, current, and complete information as prompted by our registration form. Required information includes but is not limited to: full legal name, date of birth, residential address, email address, and mobile phone number. Providing false or misleading information is grounds for immediate account termination.

4.2 KYC Verification

Following registration, you will be required to complete KYC (Know Your Customer) verification by submitting the following documents:

• Valid Indonesian National Identity Card (KTP) showing your photograph, name, date of birth, and ID number
• Proof of residential address dated within the last three months (utility bill, bank statement, or government correspondence)
• Selfie photograph holding your ID next to your face for facial recognition verification

Withdrawal privileges will be restricted until KYC verification is successfully completed. We typically process verification within 1-24 hours during business days. Additional documentation may be requested at our discretion to comply with anti-money-laundering regulations.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted through your account will be deemed as authorized by you, and you accept full responsibility for all transactions, bets, and withdrawals made using your credentials. You must notify us immediately at [email protected] if you suspect unauthorized access to your account.

5. Deposits and Withdrawals

5.1 Deposit Methods

c8vi accepts deposits via the following Indonesian payment methods: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets including OVO, DANA, GoPay, and ShopeePay. All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallet transactions.

Deposits are typically processed instantly for major banks and e-wallets. In rare cases of technical delays, processing may take up to 15 minutes. Funds must originate from a payment account registered in your own name; third-party deposits are prohibited and will be refunded minus processing fees.

5.2 Withdrawal Policies

Withdrawals may be requested once your account has successfully completed KYC verification. The minimum withdrawal amount is Rp 100,000. Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money-laundering regulations. We aim to process withdrawal requests within 15 minutes during business hours (Monday-Saturday, 9:00 AM - 6:00 PM WIB), though processing times may extend to 24 hours during peak periods or weekends.

Before any withdrawal is approved, you must meet applicable wagering requirements if you have claimed bonuses. Standard wagering requirements range from 5x to 30x the bonus amount, depending on the specific promotion. Detailed terms for each bonus are provided at the time of claiming.

5.3 Fees and Limits

c8vi does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, which are outside our control. Daily withdrawal limits are set at Rp 50,000,000 for standard accounts; VIP members enjoy higher limits based on their tier level. We reserve the right to request additional verification documentation for large withdrawal requests exceeding Rp 20,000,000.

6. Bonuses and Promotions

c8vi offers various bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to specific terms and conditions, which are clearly stated at the time of each promotion. General bonus policies include:

6.1 Wagering Requirements

All bonus funds are subject to wagering requirements before they can be withdrawn. Typical wagering requirements range from 5x to 30x the bonus amount, depending on the promotion type. For example, a welcome bonus of Rp 1,000,000 with 20x wagering requires you to place bets totaling Rp 20,000,000 before the bonus funds become withdrawable.

6.2 Game Contribution Rates

Different game types contribute at varying rates toward meeting wagering requirements. Sports betting typically contributes 100%, slot gacor (slot games) contribute 100%, live casino games contribute 10-20%, and certain games may be excluded entirely. Specific contribution rates are disclosed in each bonus's terms.

6.3 Bonus Abuse

Bonus abuse, including but not limited to creating multiple accounts to claim the same promotion, coordinating with other users to manipulate outcomes, or employing betting strategies designed solely to meet wagering requirements without genuine risk (arbitrage betting), is strictly prohibited. We employ sophisticated fraud detection systems to identify such behavior. Accounts found engaging in bonus abuse will be permanently closed, and all funds and winnings will be forfeited.

7. Betting Rules and Game Integrity

7.1 Bet Placement

All bets are final once confirmed. You are responsible for ensuring the accuracy of your bet selections before submission. We reserve the right to void bets placed in error, including but not limited to obvious technical glitches, incorrect odds display, or bets placed after an event has concluded.

7.2 Odds and Results

Sports betting odds are provided by licensed third-party data providers and are subject to change in real-time based on market conditions. We strive for accuracy but do not guarantee that odds are free from error. In the event of an obvious pricing error (for example, odds displayed as 100.00 when they should be 1.10), we reserve the right to void affected bets and refund stakes.

Official results for sports betting are determined by the governing body of each respective sport (e.g., FIFA for football, BWF for badminton). Casino game outcomes are determined by certified Random Number Generators (RNG) that are independently audited to ensure fairness.

7.3 Disputes

In the event of a dispute regarding bet settlement, you must contact our customer support within 7 days of the bet being settled. Disputes filed after this period will not be considered. Our decision on all disputes is final and binding. We maintain comprehensive logs of all betting activity for dispute resolution purposes.

8. Responsible Gaming

c8vi is committed to promoting responsible gambling and preventing gambling-related harm. We provide the following tools to help you maintain control over your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Loss Limits: Define maximum loss thresholds to prevent excessive losses.
• Session Time Limits: Restrict the duration of your gaming sessions.
• Self-Exclusion: Temporarily or permanently suspend your account for periods ranging from 24 hours to indefinitely.
• Reality Check Reminders: Receive periodic notifications during extended play sessions showing your current activity.

If you believe you may have a gambling problem, please visit our Responsible Gaming page for resources and support contacts. Our customer service team is trained to assist with responsible gaming inquiries and can guide you to professional help organizations.

9. Prohibited Activities

The following activities are strictly prohibited on the c8vi platform and will result in immediate account termination and forfeiture of funds:

• Using the platform for money laundering or other illegal financial activities
• Creating multiple accounts or allowing others to use your account
• Employing automated betting software, bots, or scripts
• Colluding with other users to manipulate outcomes or exploit promotions
• Depositing funds from stolen credit cards, fraudulent payment methods, or accounts not in your name
• Reverse engineering, decompiling, or attempting to hack our platform or software
• Providing false or misleading information during registration or KYC verification
• Using VPN services or proxy servers to circumvent geographic restrictions

10. Limitation of Liability

To the fullest extent permitted by applicable law, c8vi, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. This includes but is not limited to loss of profits, data, or other intangible losses.

c8vi does not guarantee uninterrupted or error-free operation of the platform. We are not responsible for losses resulting from technical failures, server downtime, internet connectivity issues, or force majeure events beyond our reasonable control. Our maximum aggregate liability to you for any claims arising from your use of c8vi services shall not exceed the total amount deposited into your account during the six months preceding the claim.

11. Account Suspension and Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or pose a risk to the platform's integrity. Grounds for termination include but are not limited to:

• Providing false information during registration or KYC verification
• Engaging in prohibited activities as outlined in Section 9
• Abusing bonuses or promotional offers
• Failing to complete KYC verification within 30 days of registration
• Remaining inactive for a period exceeding 12 consecutive months

Upon termination, any remaining account balance will be returned to you, provided you have met all withdrawal requirements and are not in breach of these Terms. Funds derived from fraudulent or prohibited activity will be forfeited. You may also voluntarily close your account at any time by contacting customer support.

12. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable to offshore gaming operators. Given the legally ambiguous status of online gambling under Indonesia's Public Gambling Act of 1867 (which predates the internet), users acknowledge that they are accessing an internationally licensed platform at their own discretion.

Any disputes arising from or related to these Terms or your use of c8vi services shall first be addressed through our internal customer support and complaints process. If a resolution cannot be reached, disputes may be escalated to binding arbitration under internationally recognized arbitration rules. You waive any right to participate in class-action lawsuits or class-wide arbitration against c8vi.

13. Contact Information

If you have questions about these Terms & Conditions or require assistance with any aspect of our services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the c8vi platform
• WhatsApp: +62 812-3456-7890
• Response Time: Average 5-15 minutes for live chat and WhatsApp; 1-6 hours for email inquiries